Who is Rockin’ Ramaley?
Rockin' Ramaley is an entertainment company that specializes in live performances, lighting, photo booths, DJ services and more for your event needs. They were established in 1996 and have grown to be the leading entertainment company in Lehigh Valley.
Challenges
Rockin’ Ramaley had a few key challenges:
- Too many platforms to manage when customers reach out
- Not getting responses via email or phone
- Explaining visuals during sales calls so potential customers could see examples of their work
Solutions
Kenect solutions to solve each challenge:
- With Kenect, Rockin' Ramaley only uses one platform to communicate with customers
- With texting, clients respond quickly and communication is streamlined
- During a sales call, the employee can send visuals via text to the client to get the deal done
Results
Texting increases sales
“Kenect is HUGE for our sales! I can easily send visuals via text to the potential client while on a sales call and it always gets the deal done”
15-20+ Google reviews since starting with Kenect
“Good reviews help boost our business immensely.”
Saving 1-2 hours a day per employee
“With texting, our employees don’t have to spend hours following up with clients. Clients respond when it’s convenient for them.”
"Kenect sets boundaries with auto replies so small businesses can have more time for family and fun. It helps business owners still grow but have less stress when growing their business!"
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