Private Feedback -Kill Negative Reviews Instantly

Funnel positive feedback to Google and other review sites and send any negative feedback directly back to your team you can solve the problem.

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Avoid Negative Google Reviews

Sometimes your biggest headache is a negative review. With Private Feedback you can get rid of them before they start.

Reputation Management

Private Feedback is a Simple Solution to Minimize Negative Reviews

Send positive feedback to Google and negative feedback to you. Simple.

Immediate Impact

Send a Text to Gather the Feedback

Kenect customers can automatically or manually send a text message to get feedback. The text comes from your business number and has your logo on it. It asks them if they are satisfied. Simple ‘Yes’ or ‘No’ question.

Get Rid of the Bad

If ‘No’ it Comes Back to You

The beauty of Private Feedback is in it’s simplicity. If the customer says they didn’t have a good experience they are allowed to leave feedback that comes directly back to you and your team. If they did, they are able to leave a review on Google or another review platform.

Instant Results

The Customer Leaves a Great Review!

 In just two simple clicks, the customer is on Google or another review platform and is leaving you a review. You get more 5 star reviews, get found more, and make more money.

Online Reviews for Dealerships

Private Feedback - Supercharging Your Review Gathering

If only there was a way to highlight positive reviews and minimize the impact of negative feedback. Now there is. 

Text Review Requests

Most dealerships try to email to get reviews. That only produces reviews around 2% of the time. Text to get reviews instead. You’ll generate reviews up to 58% of the time.

Private Feedback

This is the core of the idea: if someone is unhappy with their experience, they leave you private feedback. If they are happy with their service, they leave a public review.

Managed Reputation

There is nothing more frustrating than an unjustified or unfair negative review. Kenect’s Managed Reputation team will dispute negative reviews on your behalf with Google.

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The Impact of Reputation Management

Negative Reviews Can Have a Real Impact

Minimizing negative Google reviews is absolutely vital. Private feedback can help you do that.


of people check negative reviews before choosing a business.


of people say they will use a business if it has a 4+ star rating.


Only 4 negative reviews could cost you 70% of your business


of all reviews globally are Google reviews.

We have a lot more reviews. It’s worked extremely well to generate 5-star reviews.”

Scott Michener
Parts Manager - Montgomeryville Cycle Center

Reputation Management for Dealerships

Make a plan to generate more reviews and handle your negative reviews. Make Kenect part of that plan.