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Business Texting and Online Reviews

Convert your existing phone line to a text-enabled line and increase efficiency, capture new leads, and generate online reviews.

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Thousands of Businesses Using Kenect

Kenect is built for today’s business world, and more importantly, today’s consumer. Whether you are a small, single-location retail business, or a national, multi-location enterprise, Kenect is the solution for you. Learn what thousands of others have learned before you and let Kenect take your business to the next level.

Business Texting

89%

of consumers would prefer to interact with businesses via text messaging rather than a phone call

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Customer Reviews

87%

of consumers won’t consider a business with low online ratings

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Open Rate

95%

of all text messages are opened and read within 3 minutes

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Easy to Use Platform

Access the Kenect platform from any device. If your business has you at a desk most of the day, you can log in to the Kenect platform on your desktop or laptop computer and easily manage multiple two-way conversations, send out online review requests, capture new leads from your website, and much more. If you’re on the go or just away from your desk, the Kenect mobile app transfers that desktop experience right to your Apple or Android device.

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Business Texting

  • 89% of consumers would prefer to interact with businesses via Text Messaging rather than a phone call
  • Convert your existing business phone line into a text-enabled line
  • Save time w/ less voicemails and less unnecessary phone calls so you can spend your time doing what you do best
  • Communicate with your customers the way they want

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Online Reviews

  • 81% of consumers use reviews as the first step in choosing a business
  • Stand out from the competition online by generating 5-Star reviews on the most popular sites (insert a Google and Facebook logo)
  • Take control of your online reputation by having an easy way for your customers to leave you online reviews….35x greater response rate than email

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WebTexting

  • Capture over 200% more new leads from your existing website
  • Intelligently route messages to the right person or right department at the right time
  • Dramatically reduce response times and increase customer satisfaction
  • Customize the widget with your own wording, colors, departments, and locations

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Mobile App

 

  • Do it all from anywhere and from any device
  • All of the functionality from the platform in the palm of your hand
  • Respond to simple inquiries when you’re on the go
  • Assign conversations to other members of your team