Who is Keen Law Offices?
The immigration lawyers at Keen Law Offices, LLC have immense experience representing U.S. citizens, permanent residents, temporary immigrants and undocumented aliens in many aspects of immigration laws.
Challenges
Keen Law Offices had a few key challenges:
- Getting in contact with customers after they reached out from the website
- Reaching out to clients with court dates, phone info, and other important info
- Communicating in Spanish over the phone
Solutions
Kenect had solutions to solve each challenge:
- Kenect implemented business texting so customers responded much quicker
- With texting, clients could go back to look at specific dates and times
- Able to translate texts into Spanish instead of trying to speak it over the phone
Results
Happier Clients
“Our clients like Kenect because of the quickness of texting, extra form of communication, dates are easier to remember and more. Thanks Kenect!”
Numerous Hours Saved Per Day
Keen Law saves an average of 2-3 hours per day with Kenect
Kenect is Preferred over Podium Business Texting
We prefer Kenect over Podium because the administrative aspect is so much easier!
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