Customer Success Story: Grace Baptist Academy

Oct 5
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2
min Read
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Customer Success Story

Who is Grace Baptist Academy?‍

Grace Academy has been providing a Bible-based educational experience since 1985, transforming the hearts, minds and futures of students. Active partnerships with parents and engaging relationships with students strengthen their pursuit of excellence in academics, arts, athletics and spiritual development.


Challenges

Grace Baptist Academy had a few key challenges:

  • Getting more positive word of mouth in the community
  • Generating more Google reviews to get more leads
  • Needed more inquiries about enrollment to increase enrollment rates


Solutions

Kenect solutions to solve each challenge:

  • Kenect implemented business texting so the school could send out review requests to increase positive word of mouth and also generate Google reviews
  • Kenect added a texting widget to their website so parents could easily inquire about enrollment

Results

Texting increased enrollments 

“Kenect has completely changed our enrollment process. Our inquiries have gone through the roof! This year alone, we have doubled our inquiries from 222 to over 450. Thanks Kenect!”


35+ Google reviews since starting with Kenect

Good reviews help boost our business immensely.”


Texting is preferred by younger generation parents

“These parents enjoy the convenience of texting and can contact us within their busy schedules.”


Kenect has outstanding customer service

“The most outstanding quality of Kenect is meeting with an actual person who helps us strengthen our needed areas. Kenect truly cares about us!”


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