Customer Success Story: Bubka Law Group

Who is Bubka Law Group?‍

Bubka Law Group is a full service law firm dedicated to providing help in a language that clients can understand. They focus on helping clients feel confident their legal matter is being handled professionally and as efficiently as possible.

Challenges

Bubka Law Group had a few key challenges:

• Using overly expensive texting platforms that didn't sync with their software
• Countless phone calls to clients to remind them of court dates and times
• Getting in contact with clients in general

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Solutions

Kenect solutions to solve each challenge:

• Kenect was priced at the correct price point and is integrated with their current software
• Kenect implemented business texting so customers responded much quicker
• With texting, clients could go back to look at specific dates and times

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Results

“Kenect texting is a more informal way to communicate that doesn't require us to always be on phone.” - Lane Bubka

Texting is the preferred communication method for clients 

“The clients like that they can text after hours and know someone will get back to them.“   

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Court dates and times are easier for clients to remember through text 

Saving 2+ hours a day with texting over calling 

“It used to take me all day to call each client! Now with business texting, it only takes me a couple hours.” 

10+ Google reviews since starting with Kenect in 2022 

“It’s so easy to just send a quick link to a client to get a great review to boost business.” 

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Want to see the full success story? Click Here.

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