Kenect + Basic: How Dealers Are Automating Service Calls with AI

Phone lines are ringing off the hook at dealerships—but many of those calls are going unanswered, customers are stuck on hold, and service teams are overwhelmed. In a world where customers expect immediate answers, missed calls aren’t just a nuisance—they’re lost revenue. 

In this exclusive webinar with Primus by Basic Software Systems, you’ll learn how forward-thinking dealerships are using AI-powered phone automation to improve customer experience, save time, and boost service revenue—without adding headcount. 

We’ll cover: 

• How AI voice tools are handling 60%+ of inbound calls without staff intervention 
• Real-world results from dealers who’ve cut hold times and booked more service appointments automatically 
• The difference between true AI phone automation and outdated “phone trees” 
• What to consider when evaluating an AI voice assistant for your service department 

Whether you're a GM, service manager, or part of the sales team, this session will give you practical insights into the future of dealership communication—and what it means for your bottom line. 

Don’t miss this opportunity to see how dealers are transforming the way they handle phone calls. 

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