Tulsa New Holland
Tulsa New Holland is a family-owned dealership selling tractors, skid steers, round balers, and all other farm, hay, and lawn equipment. Rule #1 at Tulsa New Holland is to take care of the customer, which is why the company motto is Partner For Life. With a full Parts & Service department ready to assist with maintenance and repair, Tulsa New Holland partners with customers for the long run.
“Highly recommended! We love to work with Kenect. It is easy to use and efficient to engage my clients and boost our reviews. ”
Tulsa New Holland
Tulsa, OK
Equipment
Business Texting, Online Review Generation, Web Leads
Table Of Contents
Who is Tulsa New Holland?
"Before I even start talking about the added revenue, Kenect is going to save me about $20,000 this year just from the review generation process allowing me to cut costs in advertisements and direct mail."
- Travis McCrate, President, Tulsa New Holland
Challenge
Tulsa New Holland challenges before Kenect:
- Too much time spent with customers on the phones, especially on Fridays
- Too many different software solutions, needed one that can do it all
- Needed a consistent stream of 5-star reviews to rank higher online and bury fake 1-star reviews
Solution
Kenect solutions:
- Text-enable main business number
- Manage Facebook, Google, and web leads all from Kenect platform
- Begin texting review requests to customers immediately after a sale or service
- Install 'Text Us' widget on website
Results
How has Kenect helped your business?
"Before Kenect, on Fridays we spent 4-5 hours on the phone. Now all of our customer updates on repairs, parts, pickups, and orders are done over text. Customers prefer it.
I just told my friend who owns a company to sign up with Kenect. If you want to get serious about your marketing and customer service, forget the phone calls, forget the direct mail and ads, and sign up with Kenect. People respond way more to text messages."
- Travis McCrate, President, Tulsa New Holland
- 68 Reviews Generated in 14 days
The Most Robust Reputation Management Platform for Dealerships.
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