In today’s auto retail environment, customers expect more than just a phone call when it comes to service. They want convenient updates, reminders, and easy scheduling—all at their fingertips. For dealerships, that means reducing call volume, filling more bays, and responding quickly to customer needs.
That’s why Kenect has partnered with Autosoft, a leading Dealer Management System (DMS) for independent and franchise dealers. This new integration makes it easy to connect Autosoft’s all-in-one platform with Kenect Service AI, giving dealers the ability to automate customer outreach and improve efficiency across the service drive.
Who is Autosoft?
Autosoft provides an all-in-one DMS designed for small and mid-sized auto dealerships. From inventory and sales to service, accounting, and CRM, Autosoft helps dealers run their entire operation from a single platform. The system is built for ease of use and smooth integrations—making it a natural fit for Service AI.
How Service AI enhances Autosoft
By integrating Kenect Service AI with Autosoft, dealerships can streamline communication and reduce time-consuming manual work:
- Automated Service Calls
AI answers routine calls and routes customers to the right place—24/7. - Real-Time Scheduling
Book and confirm appointments instantly, with updates syncing directly to Autosoft. - Missed Appointment Outreach
Automatically re-engage customers who no-show or cancel, filling more bays without extra effort. - Recall and Service Campaigns
Send fast, personalized texts that boost response rates and accelerate repair completions. - Better Customer Experience
Free your advisors from handling repetitive calls so they can focus on high-value conversations.
Why it matters for dealers
The combination of Autosoft and Kenect Service AI helps dealerships:
- Save hours each day by reducing phone volume.
- Keep bays consistently full with automated reminders and follow-ups.
- Improve CSI scores with faster, more convenient communication.
- Grow service revenue without growing headcount.
Get started
The Kenect + Autosoft partnership gives dealers a powerful way to simplify operations, connect with customers, and drive more revenue. If you’re an Autosoft dealer, now is the perfect time to see how Service AI can transform your service department.
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