Who is Johnson City Kubota?
Johnson City Kubota and Equipment was founded by farmers for farmers. The team at Johnson City Kubota has over 40 years of experience working with and repairing Kubota machines. They've seen the Kubota offering grow from the very first sub-compact tractors to newer products including farm tractors, RTVs, mowers, and hay equipment. They stand ready to help you find the right machine for the work you do.
Challenges
Carizma Motors had a few key challenges:
Staying in contact with customers efficiently
Sending out mass messaging to customers for important alerts
Keeping track of new leads
Solutions
Kenect had solutions to solve each challenge:
With Kenect, employees can easily stay in contact with customers via texting any time of the day
Kenect implemented broadcast messaging so they could alert all customers at once with important updates
With Kenect, leads all go into the same platform so they can be streamlined to the correct employee
“Kenect's broadcast messaging has been great for business. We send service and parts updates as well as alerts such as open house invites, announcements, and special offers. Our leads have definitely increased from broadcast messaging.” -Jessica Landini, Advertising and Marketing Manager
Results
Customers Prefer Kenect
"Our customers definitely prefer texting, it's the favorable way to communicate"
Broadcast Messaging Benefits
Kenect’s broadcast messaging feature has increased leads and has helped communicate important alerts to customers
Kenect has Helped the Business Overall
“From broadcast messaging to payments to review requests, Kenect has transformed our
business for the better. Our customers prefer texting, and it's so much more efficient for our
employees.”
Want to see the full success story? Click Here.