Best Auto Repair Software

Keeping dealership service departments running smoothly isn’t just about fixing cars—it’s about keeping customers happy, service bays efficient, and appointments on track. Choosing the best auto repair software for your dealership can streamline workflows, reduce missed opportunities, and deliver a modern service experience that keeps clients coming back.

1. Kenect

Kenect is a top choice for dealerships aiming to improve service efficiency and customer engagement. Its platform integrates seamlessly with your dealer management system (DMS), allowing service departments to automate appointment reminders, follow-ups, and communications. With Kenect’s Customer Engagement AI and Voice AI tools, dealerships can ensure no service opportunity is missed and every customer interaction is prompt and professional.

Kenect also provides analytics, helping service directors identify ROI, the quantity of messages opened and scheduled, and optimize operations. Its intuitive interface reduces training time, making adoption easy across teams. For dealerships prioritizing both operational efficiency and exceptional customer experience, Kenect is a clear front-runner.

2. AllData

AllData provides dealerships with comprehensive repair information, including OEM manuals, diagnostic trouble codes, and parts data. Integrated with service workflows, it ensures accurate, reliable service while helping managers track work orders and communicate with customers effectively. AllData’s constantly updated database ensures technicians have the latest information to complete repairs correctly and efficiently.

3. AutoLeap

AutoLeap is a cloud-based solution designed for dealership service departments. It manages work orders, parts inventory, and billing, while also providing digital inspections and automated customer notifications. Its mobile-friendly platform enables technicians to update jobs in real-time, keeping the front office informed and improving workflow efficiency.

4. Shopmonkey

Shopmonkey is a modern, cloud-based platform that streamlines service workflows from check-in to invoicing. Dealership teams can manage appointments, send automated reminders, and collect payments efficiently. Its customer communication tools, including email and text notifications, enhance retention and overall satisfaction.

5. Numa

Numa provides AI-driven communication tools that help dealership service departments manage missed calls and schedule appointments automatically. Its voice technology responds to common customer inquiries, routes calls, and reduces manual follow-up for advisors. While Numa’s automation improves responsiveness and helps capture more service opportunities, it’s best suited as a call-handling supplement that enhances communication efficiency within existing dealership workflows.

6. ARI

ARI (Automotive Resources International) offers dealership-focused ERP and service management solutions. Its platform manages parts, inventory, service orders, and financial reporting. ARI is ideal for larger dealerships needing robust tracking across multiple locations, with analytics to monitor performance and drive efficiency improvements.

7. Mitchell 1

Mitchell 1 combines repair information, diagnostics, and service management in one platform. Technicians access OEM repair procedures, labor guides, and parts catalogs, while managers oversee scheduling, workflow, and customer communications. Its long-standing reputation makes it a trusted solution for dealerships seeking reliable, up-to-date repair data.

8. CARFAX for Auto Repair Shops

CARFAX for Auto Repair Shops provides vehicle history insights that help dealerships deliver accurate estimates and recommendations. Integrating CARFAX reports into service workflows improves transparency, prevents unnecessary repairs, and builds trust with customers. Its focus on vehicle data complements DMS solutions, adding value to service departments.

9. Shop-Ware

Shop-Ware is a cloud-based service management platform emphasizing workflow efficiency and customer communication. It offers digital inspections, repair order tracking, and seamless invoicing. Mobile access allows technicians and service advisors to update and access repair orders in real-time, reducing errors and speeding service delivery.

10. Nexsyis

Nexsyis is a dealer management system focused on parts and service operations. It tracks inventory, manages work orders, and oversees customer communications. Reporting tools help managers monitor performance and identify areas for improvement, making it well-suited for multi-location dealership operations.