Snow's Polaris
Snow's Polaris is a 3-location dealership in the Pittsburgh market and Top 30 Volume Polaris Dealer in the nation. With over 300 new/pre-owned Polaris vehicles to choose from and a 5,000 square foot service building, Snow's Polaris is a one-stop shop for sales, parts, and service.
“Highly recommended! We love to work with Kenect. It is easy to use and efficient to engage my clients and boost our reviews. ”
Snow's Polaris
Chicora, PA
Powersports
Business Texting, Online Review Generation, Web Leads, Text-to-Pay
Table Of Contents
Who is Snow's Polaris?
"Kenect allows you to reach out to more customers. Before we would sit on a call for 5-10 minutes. Now we send a 30-second text. Communicating with more customers results in more closed sales."
- Ryan Markel, Sales Manager, Snow's Polaris
Challenge
Snow's Polaris challenges before Kenect:
- Difficult to reach customers via phone during work hours
- Struggled to gather consistent online reviews
- Needed website to produce more inbound leads
- Had to ask for credit card information over the phone to collect payments
Solution
Kenect solutions:
- Text-enable main business number, begin communication with customers via text
- Text review requests to every satisfied customer
- Install 'Text Us' widget on company website to increase inbound leads
- Use Text-to-Pay to collect payments/deposits
Results
What has Kenect helped your business achieve?
"I recommend all dealerships use Kenect. If you're not reaching out to your customers with text message now-a-days, then you're missing the boat. We have all the departments in our dealership running on Kenect. Customers want you to text them."
- 763 Inbound Web Leads via text
- Increase in Google Review - 146% During First 12 Months
- Increase in Facebook Review - 51% During First 90 Days
The Most Robust Reputation Management Platform for Dealerships.
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