Marine

Lincolntown Marine

Lincolntown Marine was established in 1975, and is the longest running dealership in their area. They use Text-to-Pay in their service department and ran over $40,000 in transactions in the first six month of using Kenect.

“Highly recommended! We love to work with Kenect. It is easy to use and efficient to engage my clients and boost our reviews. ”

Testimonial Name

Testimonial Position

Business

Lincolnton Marine

Location

Lincolnton, GA

Type

Marine Dealer

Solutions

Text-to-Pay

Who is Lincolnton Marine?Challenge Solutions Results

Share this post

Who is Lincolnton Marine?

Lincolnton Marine was established in 1975, making it the oldest dealership in the CSRA. They pride themselves in promises of unbeatable prices, tremendous selection, and service above all. Lincolnton focuses on building repeat customers. To achieve that goal, they focus on building relationships with customers through top-notch staff and innovative technology.

Kenect Payments easily saves us 10 minutes per transaction

‍

_{-Michael Savici, Sales, Lincolnton Marine}

Challenge

Lincolnton Marine had a few key challenges:

‍

Needed a way to do payments without employees writing down credit card numbers
Wanted to streamline company to be more automated/computerized in service department
Looking for a way to easily collect service payments on after-hours dropoffs and pickups

Solution

Kenect Text-to-Pay was initiated in order to address the key challenges at Lincolnton. The service department would begin requesting payments via text and cut out unnecessary steps like chasing down payment information and writing down credit card numbers by hand.

Results

Since launching Text-to-Pay six months ago in April 2020, Lincolnton has run over $40,000 in service department transactions through text message payment requests. Lincolnton Marine has been able to push forward their "service above all" mission by simplifying the payment process for it's customers and staff.

"The Biggest Keys Are it Cuts Out Steps, Increases Productivity of Employees, and Makes An Easier Process For The Customer."

‍

_{- Jeremy Dawkins, CEO, Lincolnton Marine}

No more payment errors - Employees no longer need to chase down, write down, and handle credit card information

Saving employee time in service dept - "Kenect Payments easily saves us 10 minutes per transaction."

Cutting unnecessary steps - "It's cutting out a lot of steps, and time is money. It's just faster. You get so busy in this business."

Text payments for after-hours - Customers can dropoff or pickup boats after-hours and simply pay for service over text message.

Built by Dealers, for Dealers

The Most Robust Reputation Management Platform for Dealerships.

Kenect is Powered by Integrations, Partnered with OEMs, and Supercharged by AI. See how much it will impact

Text us at 888-972-7422

Request a Demo