All Posts

The Zero-Dollar Revenue Engine: Stellantis Dealers are Flocking to Conversational AI

AI
5 min. read

Fixed Ops is the true backbone of profitability. Yet, step into almost any service lane today, and you’ll find the exact same bottlenecks: overwhelmed advisors, dropped inbound calls, and an untouched pile of manufacturer’s recall lists.  

When communication breakdowns occur, massive amounts of revenue slip through the cracks. Industry data shows that the average dealership misses roughly 30% of its inbound phone traffic, leaving hundreds of thousands of dollars completely unsecured on the table.  

The Game-Changing News for Stellantis Operators

This operational struggle is exactly why Stellantis just dropped a massive competitive advantage for its network: Kenect’s Service AI is now 100% covered under the Stellantis co-op program.  

For Chrysler, Dodge, Jeep, and Ram dealers, the primary barrier to adopting elite automation tech—the cost—has effectively dropped to zero dollars. Stellantis is fully backing Kenect’s Conversational AI platform.  

Turning the "Recall Burden" Into a Golden Opportunity

For most service managers, manufacturer recall lists are an administrative nightmare. But 1 in 4 vehicles on the road currently have an open recall. That’s an enormous pool of uncaptured customer loyalty driving right past your dealership.  

By automating this outreach with Engage AI, Kenect allows you to message thousands of open recall targets simultaneously.  

The AI manages the initial outreach, answers routine questions, and schedules the appointment natively in your system. When a complex scenario arises, it gets passed off to your human staff. With the right process, recalls can shift from a stressful drain on your team to a steady source of loyal dealership customers.  

Real-World ROI

Look at the real-world metrics achieved by Ancira Chrysler Jeep Dodge Ram after deploying Kenect’s Service AI platform:  

  • 91% Autonomy: 91% of inbound phone interactions were successfully handled by the AI without human intervention.  
  • 92% Bay Fill Rate: Automated outreach drove an additional 500 service appointments, maximizing technician utilization.  
  • 2.5 Hours Saved Daily: Every member of the service team saved an average of 2.5 hours per day by offloading low-leverage routine calls.  

The bottom-line result? Ancira added an average of $115,000 in monthly service revenue back into their business while radically lowering the workload on their BDC.  

Claim Your Co-Op Advantage Today

With Stellantis funding 100% of Kenect’s Service AI, choosing manual scheduling and leaky phone lines is choosing to leave free revenue on the table. You have a pre-approved, factory-funded resource waiting to reclaim your missed opportunities and maximize your throughput.  

Stop missing calls and start filling bays.  

Watch a recap of our team walking through this news here.

Click here to book a demo and see this AI tool in action.  

Kenect - Reputation Management for Dealerships

Dealers that use Kenect 2x or even 3x their Google reviews in the first 90 days of working with Kenect. See how.