Malibu Boats dealers now have a new way to connect with customers, capture more opportunities, and simplify communication.
Kenect is proud to partner with Malibu Boats to bring business texting and webchat solutions to its dealer network. Even better, eligible Malibu dealers can receive 50% co-op reimbursement on Kenect, making it easier to bring better communication tools into the dealership.
Connect with today’s boat buyers
Customers want convenient ways to communicate with businesses. They’re researching online, asking questions from their phones, and looking for quick answers before they ever walk into a dealership.
Kenect helps Malibu dealers meet those customers where they already are.
With business texting, dealership teams can communicate with customers through a channel that is fast, convenient, and easy to manage. Whether a customer has a question about a boat, wants to check availability, needs information about service, or is trying to reach someone at the dealership, texting helps keep the conversation moving.
With webchat, Malibu dealers can make it easier for website visitors to start a conversation while they’re actively researching. Instead of relying solely on forms or phone calls, shoppers can quickly reach out with questions and continue the conversation through text.
Together, texting and webchat can help Malibu dealers:
- Capture more opportunities from dealership website traffic
- Respond to customer questions quickly and conveniently
- Keep conversations moving without relying on phone calls or email
- Make it easier for shoppers to connect with sales teams
- Communicate with existing customers throughout the ownership and service experience
- Manage customer conversations more efficiently across the dealership
Turn website traffic into conversations
A dealership website is often one of the first stops for someone considering their next boat. But getting traffic to the website is only part of the equation. Dealers also need an easy way for those shoppers to take the next step.
Webchat gives visitors a simple way to start a conversation directly from the dealership website. Once that conversation begins, texting helps the dealership continue communicating with the customer even after they leave the site.
That means a shopper can start with a question online and continue the conversation from their phone, creating a smoother experience without requiring them to stay on the dealership website.
Get 50% co-op reimbursement
As part of the new partnership between Malibu Boats and Kenect, eligible Malibu dealers can receive 50% co-op reimbursement on Kenect.
This gives dealers an opportunity to add texting and webchat to their customer communication strategy while taking advantage of available Malibu Boats co-op funds.
For Malibu dealers looking to generate more conversations from their website, communicate more effectively with customers, and create a more convenient experience from initial interest through ownership, now is a great time to get started.
Ready to learn more?
See how Kenect can help your Malibu dealership connect with more customers through texting and webchat and learn how to take advantage of 50% co-op reimbursement.
