"To me, Kenect Payments is about increasing customer confidence and empowering your sales people... It's fantastic. I wouldn't want to go back to not having it."

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Who is Byron Powersports?

Byron Powersports is a one-stop dealership for ATV, UTV, motorcycle/scooter, PWC, tractor, and side x side.

The ability to choose from both new and used, plus top brands like Yamaha, Can-Am, and Suzuki have made Byron Powersports a Georgia favorite. With a fully stocked parts department and factory-certified service department, business is booming in Byron.

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Challenge

Byron Powersports had a few key challenges:

- Needed a more simple, secure payment process for collecting deposits

- Service tickets were open too long waiting on payments.

- Employees time was being wasted with voicemails, phone calls, and emails.

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Solution

Implementing Text-to-Pay. Through Kenect's platform, employees can send payment requests to customers via text message which allows customers to make payments in a few simple taps.

Each department at Byron Powersports is now utilizing the Text-to-Pay functionality, which has resolved the challenges they were facing.

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Results

After starting Text-to-Pay in 2020, Byron immediately received consistent positive customer feedback on the text payment function.

In addition to the increased customer satisfaction, the employees at Byron saw vast improvement in efficiency and time management as the Text-to-Pay process hit each department of the dealership.

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Now safe and secure payments

Employees no longer need to handle credit card information, customer confidence is up.

Saving Employee time

With one text, you can say your machine is done, here is what you owe us, click here to pay it.

Cutting down wait time for customers

Text payments eliminated lines for the customer. All payments can be done via text

Quickly closing service tickets

No more sending invoices and waiting on checks. A quick tex brings quick payment. Close the ticket.

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Click here for the full study.

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How can Kenect Payments help your business?

Diversify your payment options

Kenect allows your business to run it's payments through text message. We also offer options in virtual terminals, hosted eComm pages, contactless payments, countertop terminals, and mobile card scanners.

Get paid within 48 hours, 59% of the time

Payments via text message are completed quicker than invoices sent via email.

Pay 10% to 15% less than what you're paying now

Processing fees don't need to be so expensive. Using Kenect cuts down on fees and saves your company money.

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