Byron Powersports is a one-stop dealership for ATV, UTV, motorcycle/scooter, PWC, tractor, and side x side.
The ability to choose from both new and used, plus top brands like Yamaha, Can-Am, and Suzuki have made Byron Powersports a Georgia favorite. With a fully stocked parts department and factory-certified service department, business is booming in Byron.
Byron Powersports had a few key challenges:
- Needed a more simple, secure payment process for collecting deposits
- Service tickets were open too long waiting on payments.
- Employees time was being wasted with voicemails, phone calls, and emails.
Implementing Text-to-Pay. Through Kenect's platform, employees can send payment requests to customers via text message which allows customers to make payments in a few simple taps.
Each department at Byron Powersports is now utilizing the Text-to-Pay functionality, which has resolved the challenges they were facing.
After starting Text-to-Pay in 2020, Byron immediately received consistent positive customer feedback on the text payment function.
In addition to the increased customer satisfaction, the employees at Byron saw vast improvement in efficiency and time management as the Text-to-Pay process hit each department of the dealership.
Employees no longer need to handle credit card information, customer confidence is up.
With one text, you can say your machine is done, here is what you owe us, click here to pay it.
Text payments eliminated lines for the customer. All payments can be done via text
No more sending invoices and waiting on checks. A quick tex brings quick payment. Close the ticket.
Click here for the full study.
Diversify your payment options
Kenect allows your business to run it's payments through text message. We also offer options in virtual terminals, hosted eComm pages, contactless payments, countertop terminals, and mobile card scanners.
Get paid within 48 hours, 59% of the time
Payments via text message are completed quicker than invoices sent via email.
Pay 10% to 15% less than what you're paying now
Processing fees don't need to be so expensive. Using Kenect cuts down on fees and saves your company money.