What’s Happening
By the end of 2025, the texting feature that dealerships currently use within TALON will no longer be supported. That means Harley-Davidson and other powersports dealers who rely on TALON’s built-in texting tool will soon need a new way to connect with customers.
Many dealerships are already planning ahead to avoid interruptions. The good news? There’s a proven, integrated solution that lets you keep texting customers directly from TALON—Kenect.
Why This Matters for Dealers
For most dealerships, texting is the fastest, most effective way to communicate with customers. It’s how you send service updates, confirm appointments, and close sales. Losing that ability—even temporarily—can slow operations and frustrate customers.
As TALON’s texting provider retires, dealerships that act early will have a smoother transition, less downtime, and a better customer experience. That’s where Kenect comes in.
Kenect: The Trusted Texting Platform for TALON Dealers
Kenect integrates directly with TALON, allowing you to continue texting your customers from the same system you already use—without missing a beat.
With Kenect, you can:
- Keep texting active and uninterrupted when TALON’s provider sunsets
- Automate reminders, reviews, and payment requests directly through text
- Manage all messages in one shared inbox—so your whole team stays connected
- Link messages with ROs and customer records for faster follow-ups
Our dedicated onboarding team handles everything—from setup to staff training—to make your transition quick and worry-free.
Don’t Wait Until the Deadline
TALON’s texting tool will no longer function after 2025. The earlier you make the transition, the easier it will be to maintain consistent communication with your customers and staff.
Kenect’s TALON integration is ready now—so you can make the switch once and never worry about interruptions again.
Get Started Today
Keep your dealership texting without disruption. See how Kenect integrates with TALON.
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