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See Every Competitor Review—Not Just Your Own

Reputation Management
5 min. read

Dealerships today don’t have a visibility problem—they have a blind spot problem.

Most teams are tracking their own Google reviews. Some are checking DealerRater or Cars.com. A few are even trying to monitor competitors manually or through outdated tools.

But almost no one has a complete, unified view of competitive reputation.

That changes now.

Introducing: Expanded Competitive Analysis with DealerRater + Cars.com

We’re excited to launch Additional Review Sites for Competitive Analysis, bringing DealerRater and Cars.com directly into your Competitive Analysis dashboard.

This means you can now:

  • Track reviews across multiple high-impact platforms  
  • Analyze competitor (non-customer) locations  
  • See everything in one centralized view  

No more switching tools. No more piecing together insights.

The Problem: Incomplete and Fragmented Data

Until now, dealerships have had to rely on:

  • Google reviews alone  
  • Manual tracking of competitor activity  
  • Legacy tools like RPM  
  • Disconnected systems that don’t talk to each other  

The result? Missed insights, unclear benchmarks, and slower decision-making.

You might know your rating—but do you know if it’s actually better than your competitors?

The Solution: A Complete Competitive Picture

With this update, you can finally:

  • Expand your visibility beyond Google  
  • Benchmark accurately across platforms  
  • Compare against competitors in your market  
  • Act faster on real insights  

All within Competitive Analysis.

Why DealerRater and Cars.com Matter

These platforms play a major role in car-buying decisions.

Shoppers don’t just look at Google—they’re reading reviews where they research vehicles and dealerships. If you’re not tracking performance there, you’re missing a critical part of the story.

Now, you don’t have to.

Built to Replace Legacy Tools

If you’ve been using RPM or other tools to track competitor reviews, this feature gives you everything you need—fully integrated into one platform.

That means:

  • Less complexity  
  • Fewer tools to manage  
  • More actionable insights in less time  

What This Means for Your Team

For GMs and Fixed Ops leaders:
Know exactly where you stand—and where you’re losing customers

For Marketing teams:
Get all your competitive review data in one place

For Customer Experience teams:
Identify trends and opportunities faster

Turn Insight Into Action

The real value isn’t just seeing the data—it’s what you do with it.

With a full view of your competitive landscape, you can:

  • Improve service experience where competitors outperform you  
  • Respond to trends faster  
  • Capture customers you might have missed  

Ready to See the Full Picture?

Your competitors are being reviewed everywhere.
Now, you can finally see it all—and act on it.

Kenect - Reputation Management for Dealerships

Dealers that use Kenect 2x or even 3x their Google reviews in the first 90 days of working with Kenect. See how.