Who is Marshall Law Firm?
Marshall Law Firm is an experienced bankruptcy firm located in Tuscaloosa Alabama. Marshall Entelisano has helped families since 1998 and has handled over 7,500 chapter and chapter 13 bankruptcies.
Challenge:
- Getting in contact with customers with extremely busy work schedules was difficult
- Constantly playing phone tag with customers for appointments, updates and questions
Kenect Solutions:
- Kenect implemented business texting so customers responded much quicker
- Texting was answered 96% of the time so the firm could focus more on their work and less time playing phone tag
"Kenect enables a seamless and effortless ability to communicate efficiently and effectively with my clients" -Marshall Entelisanoi, Marshall Law Firm
Results:
· 143 reviews collected since starting with Kenect
· Numerous hours saved per week
"Kenect's platform makes the process very simple for clients to review my services."
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