Make it Easy – Ask for Reviews via Text
You have a lot of happy customers, and those customers would happily leave you a positive online review…as long as it’s easy! Kenect’s business texting platform was created to make it as easy as possible. When your customers are prompted to leave that online review via text, they are far more likely to leave that review than if you give them a card with instructions, send them an email, or just ask them when they’re leaving your business.
- Review requests sent via email are responded to less than 1% of the time
- Review requests sent via text message through Kenect are responded to more than 30X more than that