Eliminate Your Negative Reviews
Just eliminating 1 negative review is worth generating 40-50 positive reviews. Those negative reviews matter. Kenect can help.
Get Rid of Your Negative Reviews
Negative reviews give even the best dealerships headaches. Kenect can help you avoid negative reviews before you get them, and get rid of them if you do.
Texting Decreases Bad Outcomes
The number 1 reason that customers leave bad reviews is because of a perception of poor communication. In other words, they’re tired of the phone tag. They’re tired of the service department not being proactive and communication. This is largely eliminated with texting. Text customers instantly and let them know what’s going on.
Negative reviews decrease by more than 50%
Funnel Negative Feedback to You and You Only
When you send a review request via Kenect, the customer is asked if they had a good experience or a bad one. If they had a bad one, the feedback is only shared with you. If they had a good experience they can leave the review on Google or any of the other review sites.
We call this Private Feedback and it avoids negative reviews before they even happen.
.webp)
Bad Reviews Disappear
The biggest headache for many dealerships is negative reviews. Just a few negative reviews can sink a business. And it’s very difficult to get them removed.
Let Kenect try.
Our Managed Reputation experts will dispute negative reviews with Google and get rid of them nearly 55% of the time.
“A review comes in and the Kenect team looks it over and response according to the review. It’s great for getting an issue solved before it becomes a bigger problem.”
Minimizing the Impact (and Number) of Negative Reviews
Negative reviews can sink your dealership. Our goal is to help you have as few of them as possible.
Text Review Requests
Texting is 35x more effective than email at gathering positive Google reviews. Getting more positive Google reviews is the best way to combat negative reviews.
Private Feedback
The Kenect Reputation Management platform gets the negative feedback sent to you and the positive feedback posted on a review site.
Managed Disputes
Stop wasting hundreds of hours dealing with Google. Our team of experts can get 55% of negative reviews removed by Google. No joke.
See How Dealers Generate More Reviews with Kenect
See why more than 10,000 dealerships use Kenect as their reputation management platform.
