Managed Conversations operates 24/7 so customers can text with a live person anytime. No need to limit your conversation to business hours and no need to limit your responses to automated texts. We will respond to your leads in less than one minute. This increases conversions by 391%.
Step 1: Customer texts in a question.
Step 2: Reply delivered within seconds as part of Managed Conversations.
Step 3: Customer gets question answered, limiting delay in response time.
This feature allows customers to text anytime, and get a response back from a live person, ANYTIME!
No need for automated messages after-hours, and no need to wait by the phone for a text to come in. Managed Conversations takes care of it for you, saving time and allowing you to sell more.
Face it, you're too busy to respond immediately. Instead, have a dedicated team do it for you. Responding after 30 minutes is 21 times less effective.
Kenect Managed Conversations will respond in less than 30 seconds.
No need to worry about content. Managed Conversations can be customized to your business. Any question that comes in will get a response that fits your company. This also allows for more qualified leads, and gives the opportunity for customers get more information anytime, day or night.
This will dramatically improve customer experience.