Careers at Kenect

Product Designer

R&D
Full-time
Remote

Kenect builds software that enables businesses to send text messages, initiate reviews, capture leads and generate revenue from their existing phone number. We help companies provide an exemplary customer experience by opening a mode of communication that consumers prefer: text messaging. Kenect supports the text messaging experience by providing tools to our customers and their employees that facilitate a rapid response from the right person or team within their organization. Kenect is thriving in a competitive space, and our team is growing.

We’re looking for a curious, enthusiastic, empathetic Product Designer who is excited about the opportunity to have an outsized impact at a rapidly growing company. This role will partner with design, product and engineering leaders across the company to provide an exceptional user experience for the web, Android and iOS. This is a remote position reporting to our Principal Product Designer.

Responsibilities

● Designing and delivering an efficient user experience

● Crafting elegant, responsive web and mobile interfaces

● Knowing when to compromise on perfection to deliver value faster

● Nurturing great relationships with internal and external customers

● Sharing your contagious enthusiasm and passion for design

● Representing the voice of our customers and tirelessly advocating for them

● Learning and sharing discoveries with others

● Leading design for new features

● Maintaining the existing product with thoughtful consideration

● Understanding customer needs, challenges, and frustrations

● Distilling product feedback into problems to be solved

● Driving user research within the R&D organization

● Creating wireframes and prototypes to communicate and test ideas

● Advocating for and implementing accessible design practices

● Considering every customer touchpoint

● Discovering solutions to provide a fluid and efficient customer experience

Requirements

● Highly proficient with graphic design, illustration, and prototyping tools

● Proven professional experience in successful UX and UI design for web applications

● Deep knowledge of user-centered design

● Excellent communication and collaboration skills

● Experience designing responsive web applications

● Experience creating and administering user tests, documenting and sharing the results

● A minimum of two years professional experience shipping software products

We’ll be delighted if you

● Have professional experience designing for mobile

● Bring knowledge of and passion for building accessible software

● Are a competent UX writer

● Have HTML/CSS/JavaScript skills

Be prepared to provide examples of your work. While we’re not concerned with how fancy your portfolio site is, we will need to see 3-4 examples of professional design work with commentary on the process, insights and rationale that lead you to the chosen deliverable. Something as simple as an email or slide deck is sufficient.

We believe in hiring humble, passionate, optimistic problem solvers who are independently motivated to solve customer problems without needing to be managed or motivated along the way. Not to worry, there will be designers to collaborate with and leaders who will provide actionable feedback. Ultimately, the focus will be on providing you with enough trust and autonomy to do your best work.

Perks

● We Love Remote - Our R&D org is remote and we are sincere about doing it well

● Flexible Time Off - Take the time you need and be your best at work

● Health, Vision, Dental - Choose from a variety of health plans

● 401k and Competitive Pay - Plan for the future and save

● Profitable and Growing - We're doubling in revenue YoY without burning a bunch of cash

Sound like you?

To apply for this job email Ryan VanOrden with your resume at rvanorden@kenect.com