Kenect News


How Text Messaging Can Improve Customer Satisfaction

There’s more to a loyal customer base than a great product. In today’s fast-paced world, an engaging customer experience can be as important as the product or service itself. And good communication can make the difference between a neutral customer […]

Why Your Competitors Text Their Customers

It’s never been easier for customers to get in touch with the brands they do business with. And when businesses make contact even easier, it pays off: a study by Aberdeen Group shows that companies offering a consistent customer experience […]

5 Ways Texting is Changing Small Business

Business texting is a relatively new addition to the small business marketers handbook, but it has quickly become one of the most important tools on the market today. Thanks to an incredible growth in cellphone reliance, it’s nearly impossible to […]

Online Reviews = The New Word-of-Mouth Marketing

Think about your consumer habits and the last time you purchased something either online or in a store. What are the chances you looked up reviews for this product or service before you made your purchase? If you’re like 88% […]