Kenect News


Easily Communicate with Customers Through Facebook Messenger

Today’s consumers are a social audience. We want to be connected, engaged, and in-the-know – even when we’re on the go. We crave interactions with others so much that we’ll even look for them online. This need for a social connection […]

What are Your Employees Texting to Your Customers?

In today’s social-crazy, tech-focused economy, online reviews help businesses reach more customers, grow their industry reputation, and close more business. More than 81% of customers use reviews as the first step in making a buying decision, making online reviews as […]

Can I Send Text Messages From My Landline?

If your business isn’t already on the text train, it’s time to hop aboard. A more personal form of communication than email or even phone, texting allows brands to communicate with customers in real-time without worry about spam, voicemail, or […]

Using Gamification to Track Employee Performance

For most business owners, managing and understanding employee performance can be a bit tricky. While everyone is well aware of the responsibilities and day-to-day focus of their role, determining stellar performance is hard. While the Kenect platform delivers a unique […]

How Reviews Help You Achieve Better SEO and Google Ranking

Online reviews are great for a lot of things. They can help influence customer purchase decisions, grow your reputation in the marketplace, and increase repeat customer visits. Additionally, they’re quickly becoming one of the most important retail marketing channels out […]

How Online Reviews Generate More Revenue for Your Business

As a small business owner, you already know how influential word-of-mouth marketing can be. After all, in the world of small business, competition is fierce and every good word counts. The same goes for online reviews. As word-of-mouth marketing shifts […]

Trust Us, Email For Your Business is Dead.

Yes, you read that right: email is dead. It might come as a bit of a shock, but it’s true. Email open rates currently sit around 20%, and this number is steadily declining. When one starts thinking of this phenomenon […]

Stop Playing Phone Tag, Start Business Texting

Picture the last time you tried to communicate and engage with a customer of your business. We’re betting it involved a great in-person conversation, followed by multiple phone calls on your end, with either zero or minimal response from them. […]